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Reviews
Top review highlights
Pros
1
Responsive and timely communication
“Questions answered in a timely manner and staff was confident, compassionate, and handled our case quickly!”
2
Knowledgeable and helpful staff
“Kristy has been amazing. She is kind, respectful, and knows how to communicate. Very knowledgeable as well.”
3
Professional and efficient service
“Professional, communicative, great staff, the best person when in the most difficult situation”
4
Excellent customer service
“Professional, quick-responses, phenomenal customer service. A+ on all fronts”
Cons
1
Lack of clear explanations and communication
“They do not explain things at all and seem to think people understand the process of an eviction.”
2
Inconsistent and frustrating experience
“I felt like every time I called it was an inconvenience for them to talk to me. They are husband and wife and I would give info to Krystal and then Matt would come back and say I never gave him the information and almost blame me.”
