Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff who advocate for their clients
“So thankful that the knowledgeable staff here has the heart to help the people in their community.”
2
Friendly and considerate service
“Very nice and considerate, very nice place to get services you need of legal services.”
3
Willingness to provide referrals if they cannot assist
“They are friendly and if they can't help they will direct you to an agency that maybe able to provide assistance.”
Cons
1
Lack of responsiveness and communication from attorneys
“Not very professional. Haven't heard back in over a month phone or email. And have yet to hear from the attorney at all himself.”
2
Rude and unhelpful administrative staff
“The secretary rude and won't even let you explain situation your in" and "Found the secretary very rude an unhelpful”
3
Unprofessional handling of client cases
“Intake rep kept insinuating that I couldn't comprehend what I was told regarding my case. When I got upset and called her out on her attitude, I suddenly received a letter in the mail stating that they can't help me.”