Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff that advocate for their clients
“So thankful that the knowledgeable staff here has the heart to help the people in their community. I have always been represented well and to what I feel as a the best of the ability of the staff I have worked with.”
2
Friendly and considerate service
“Very nice and considerate, very nice place to get services you need of legal services.”
3
Willingness to guide clients to appropriate resources if they cannot directly assist
“They are friendly and if they can't help they will direct you to an agency that maybe able to provide assistance.”
Cons
1
Issues with unprofessional and rude staff behavior
“Not very professional. Haven't heard back in over a month phone or email. And have yet to hear from the attorney at all himself.”
2
Lack of communication and responsiveness from the legal team
“Intake rep kept insinuating that I couldn't comprehend what I was told regarding my case. When I got upset and called her out on her attitude, I suddenly received a letter in the mail stating that they can't help me. They couldn't even call me to tell me, which is very unprofessional in my opinion.”