Reviews

Top review highlights

Pros

Excellent and responsive customer service with caring, professional, and knowledgeable staff

“Nicole was very understanding and patient with me, even with me hounding her with my phone calls and emails with so many questions.”

Highly competent and successful legal representation that exceeds client expectations

“The Licatesi Law Group exceeded my expectations. I am extremely grateful that this law firm represented me after my accident.”

Strong communication and transparency throughout the legal process

“They explained process in detail every step of the way which put me at ease and led to a favorable outcome.”

Dedicated and hardworking attorneys who fight for their clients

“The entire team was super vocal and answered all my questions a long the way.”

Personalized attention and treatment like family

“From the moment you walk in, the receptionist, paralegals and the attorneys make you feel right at home and helps put your mind at ease. They truly treat you like family from the very first day you meet them.”

Cons

Potential delays in case resolution due to factors like the pandemic

“Covid slowed down the process but Jennifer and Eileen were always available to answer my questions and reply promptly.”

A small number of clients reported dissatisfaction with the firm's handling of their cases

“Be very careful with this firm! They where dragging feet on my case while I was out without pay.”