Reviews

Top review highlights

Pros
1
The legal team at the firm, including Justin Santana, Jack Underwood, and Margarita Santana, are described as an "amazing team" who took a "kind approach" in helping the client and their family
“Justin Santana, Jack Underwood ,and Margarita Santana are an amazing team just thank you for your kind approach to helping me and my family get through this process.”
2
Lawyers Alex and Evelyn from Brooklyn Legal Services Corporation A are praised for their excellent performance, with reviewers describing them as "clever, attentive, analytical, brave, calm, cooperative, decisive, energetic, ethical, friendly, gracious, caring, investigative, knowledgeable, accommodating, observant, passionate, responsible, reassuring, selfless, skillful, trustworthy, vigilant, intelligent and wise."
“Alex and Evelyn are clever, attentive, analytical, brave, calm, cooperative, decisive, energetic, ethical, friendly, gracious, caring, investigative, knowledgeable, accommodating, observant, passionate, responsible, reassuring, selfless, skillful, trustworthy, vigilant, intelligent and wise.”
Cons
1
Some reviewers reported that the firm did not return phone calls or take on new cases, with one stating: "Why would you tell my city council woman's office your interest in my case and then not take it?"
“Do not return phone calls, para legal may pose as lawyers or try to give advice as a lawyer, lies about their willingness to take clients.”
2
One reviewer had a negative experience with a lawyer named Charles Healy, describing him as "very sarcastic" and stating that the firm "chose not too continue with my case . For no reason at all."
“They chose not too continue with my case . For no reason at all . I would not recommend anyone to them. He took long to respond his name was Charles Healy...very sarcastic.”
3
A reviewer reported a poor experience with Lilybeth Ventura, stating that the firm is "unprofessional and horrible" and that they "continue to ask me for the same information over and over again because of baglog issues they haven't address my case."
“This place is unprofessional and horrible. They continue to ask me for the same information over and over again because of baglog issues they haven't address my case. Unprofessional and delaying resolution. I am doing all the work. Lilybeth Ventura is HORRIBLE”
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