Reviews
Top review highlights
Pros
1
Highly professional and responsive service
“They are very professional and caring. They walk us thru the whole process and kept us inform about every step of the way.”
2
Excellent communication and client-centric approach
“My lawyer Julie Lee was professional, warm, comforting and really cared about my feelings. She even called me through the pandemic to keep me updated about my case.”
3
Successful case outcomes and high client satisfaction
“They won me some money only took about a year in a half" and "I couldn't be happier with my experience with Ross & Hill.”
4
Knowledgeable and experienced attorneys
“Mark is exceptional in his knowledge of probate, trusts and estate law.”
5
Multilingual and accommodating staff
“They also speak Spanish. The staff were friendly at all times.”
Cons
1
Lengthy and drawn-out case processing
“My case has been ongoing for a few years and at the beginning the attorney that was handling my case was energetic and awesome but as the time passed my calls and emails went unanswered.”
2
Lack of communication and transparency
“I had to scroll through a bunch of emails to find an email from Norma. If you have to pay a $275 fee (only refundable if they don't take you as a client) just for a person to get information about your legal situation when other lawyers do it for free is kind of crazy.”
3
Unprofessional and unethical conduct by some attorneys
“I wish I could give Frank Francis a negative rating. That's all that incompetent, rude, clown is. YOU DONT BELONG AT RESPRESENTING PEOPLE THAT NEED HELP.”