Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who achieve favorable outcomes for their clients
“Mark is exceptional in his knowledge of probate, trusts and estate law.”
2
Responsive and communicative with clients, keeping them informed throughout the process
“They were always there when I called or emailed. I'm very thankful for everything they done for me and would highly recommend them to anyone who is looking for competent and respectful attorneys.”
3
Friendly and professional staff who provide excellent customer service
“The staff were friendly at all times.”
4
Attorneys who go above and beyond to fight for their clients' interests
“They were able to get justice for my injuries and I'm satisfied.”
5
Firm has a long history of successfully representing clients
“Mr Chesley has been my Lawyer for 14 years!!! I am truly thankful for him such top tier services, best decision I've made in my life.”
Cons
1
Firm may not take on certain cases or clients, even if they seem like a good fit
“As for someone who is a victim of sexual assault. I came across this law firm hoping to be taken as a client but unfortunately this did not happen.”
2
Intake process can be confusing or require unnecessary fees
“Don't get me wrong, the staff is very nice. However, they make it seem like you are talking to Norma for the 1 hour intake call on the website but really you are speaking to a Law Clerk named Roshelle who was also very nice. I did not appreciate the fact, they didn't have the decency to call me to tell me the unfortunate news.”
3
Some attorneys may be rude, unprofessional or lack competence
“I wish I could give Frank Francis a negative rating. That's all that incompetent, rude, clown is. YOU DONT BELONG AT RESPRESENTING PEOPLE THAT NEED HELP.”
4
Firm may push for cases to go to trial unnecessarily to increase their fees
“Interested in taking things to trial to get more money. Literally will push for the case to go to trial when it doesn't need to so he can milk you for every penny $$$$$$$.”
5
Communication and responsiveness can be inconsistent, with clients feeling left in the dark
“The attorney never get me abreast of the case. I missed a year of work, had surgery and at the end I was told they lost the case and received zero compensation.”