Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness from the law firm and its staff
“Whenever I have questions and need to contact him, he is always there to give me answers. He has walked me step by step through every part of the process as my spouse was terminal and passed.”
2
Strong communication and keeping clients informed throughout the process
“If there was something I did not understand, she would explain until I did. After hard work & dedication, delays, setbacks, we won July 2024.”
3
Compassionate and caring approach towards clients
“From my first encounter with your firm until today, I felt like the team cared. I am entirely satisfied with the way this firm has treated me, they showed compassion, cares, concerns & handled every aspect of my case in a personal & professional manner.”
4
Successful case outcomes and settlements
“Craig got us a lot more than I expected for my wife's car accident. He was also very patient and helpful in managing our medical bills, making sure that those that were the result of the accident were paid for by the insurance company.”
5
Personalized attention and treating clients like family
“I felt like I'm a part of the family. Getting through the entire process of courts and doctors was very easy with them being with me every step of the way and helping me to feel comfortable at every step.”
Cons
1
Lack of responsiveness and communication issues in some cases
“While I haven't met any of their attorneys, my experience with the staff has been disappointing. They were unresponsive and took ages to answer calls, like high school kids playing at being important.”
2
Failure to advocate for client's rights and interests in certain workers' compensation cases
“The firm did absolutely nothing when my workers compensation was reduced (twice)and eventually stopped. I told them many times that I was about to lose my apartment due to these reductions and the only response I received was, "these are not paychecks".”
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