Reviews

Top review highlights

Pros

Compassionate and personalized service

“They treated me like I was a member of their own family. Getting through the entire process of courts and doctors was very easy with them being with me every step of the way and helping me to feel comfortable at every step.”

Responsive and communicative

“If you call or email John or Zach, they will either pick up right away or, if they are busy, they respond quickly that 'hey, we will get right back to you.' And then they get actually back to you.”

Expertise and successful case outcomes

“Craig got us a lot more than I expected for my wife's car accident. He was also very patient and helpful in managing our medical bills, making sure that those that were the result of the accident were paid for by the insurance company.”

Genuine care and concern for clients

“They truly care about what they do and they truly are in it to help people. The money they make (which is substantial) is a result of that passion and not the root of what drives them.”

Efficient and streamlined process

“Craig was awesome! He provided me and my family with personalized attention from start to finish. He kept us clearly appraised of what was going on every step of the way.”

Cons

Lack of responsiveness and action on client issues

“The firm did absolutely nothing when my workers compensation was reduced (twice) and eventually stopped. I told them many times that I was about to lose my apartment due to these reductions and the only response I received was, 'these are not paychecks.'”

Questionable transparency and communication

“I was constantly told by the firm that workers compensation were not pay checks. As a result of this, I was unable to keep up with my bills and had to let go of my apartment, ultimately ending up homeless.”