Lawyers map
Reviews
Top review highlights
Pros
1
Highly responsive and communicative lawyers who keep clients informed throughout the process
“If you call or email John or Zach, they will either pick up right away or, if they are busy, they respond quickly that 'hey, we will get right back to you.' And then they get actually back to you.”
2
Lawyers who genuinely care about their clients and go above and beyond to achieve the best results
“They truly care about what they do and they truly are in it to help people. The money they make (which is substantial) is a result of that passion and not the root of what drives them.”
3
Personalized attention and tailored service to each client's needs
“With Craig, we received the personalized attention that we wanted. It was an important decision for our family and I'm happy we went with Craig Small and the Small Law Firm!”
4
Excellent case outcomes and settlement amounts for clients
“Craig got us a lot more than I expected for my wife's car accident.”
5
Compassionate and supportive staff who treat clients like family
“They made me feel like I was a part of the family.”
Cons
1
Lack of proactiveness in addressing issues with reduced or stopped compensation benefits
“The firm did absolutely nothing when my workers compensation was reduced (twice) and eventually stopped.”
2
Failure to follow through on promised actions or timely communicate status updates
“I was constantly told by the firm that they were going to request a hearing, weeks went by, then months. When I asked about it again, I was told that my employer wasn't providing documents to them for comparison.”
3
Dishonest communication and misrepresentation of agreements with clients
“I assure you, no such conversation took place, the lawyer lied to me.”
