Reviews
Top review highlights
Pros
1
Excellent communication and guidance throughout legal processes
“Prompt communication, clear guidance through the process, and no delays. 10/10, would work with them again”
2
Highly competent and professional staff
“Very competent staff and sincere attorneys. I so wish more organizations are like them.”
3
Responsive and attentive to client needs
“Great communication and prompt replies from Jocelyn - the paralegal I dealt with. Would refer to this firm again.”
4
Efficient and effective in handling legal matters
“They had several assistants working on our file, okay fine, but NONE of them were on the same page! We received different information each time we called and it almost caused some major issues with our closing.”
5
Able to resolve time-sensitive issues quickly
“Josh provided his legal expertise to resolve a matter. when time was of the essence!”
Cons
1
Lack of responsiveness and communication
“Terrible Service. 5 year On going workers comp case with no results. Terrible Service.”
2
Inconsistent and disorganized services
“We received different information each time we called and it almost caused some major issues with our closing.”
3
Unwillingness to take on certain types of cases
“I fall from a 2 story building nearly breaking my neck. After extensive surgery and spending 1 week in ICU....I called these guys and they flat out told me there is nothing they could do for me”
4
Dismissive attitude towards certain clients
“Mr. Ramos will only service rich overseas customers. The average buffalonian he looks at in discust . But will still take your $ and blow your case .”
5
Lack of follow-through on client requests
“I have attempted to reach out to Kristina Ramos on multiple occasions to receive my escrow money and have never heard back. It has been over 5 months now of silence and I am unable to receive my money.”