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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the attorneys and staff
“Prompt communication, clear guidance through the process, and no delays. 10/10, would work with them again”
2
Experienced and knowledgeable attorneys who work diligently to achieve favorable outcomes for clients
“Mr. Ramos will only service rich overseas customers. The average buffalonian he looks at in discust . But will still take your $ and blow your case.”
3
Efficient and smooth real estate transaction processes
“Being a first time home buyer I had very limited knowledge of the process they made everything so easy to understand and made the process enjoyable would absolutely recommend to everyone I know !!”
4
Personalized attention and care for clients
“Kristina Ramos was recommended by realtor Barbara Hoy to handle the sale of our family home during the COVID-19 pandemic. Kristina was very easy to work with and made sure the contract included pertinent statements to protect us during the sale.”
5
Consistent positive experiences across a range of legal services
“Ramos & Ramos was a huge help during the sale of my house. I worked directly with Cassie who was always very helpful, responsive, and friendly.”
Cons
1
Lack of responsiveness and communication issues from some attorneys
“Attorney never returned calls. After leading me on for two weeks they finally tell me they can't handle my case, when in the beginning they said they could. Not good Ramos and Ramos. Never again”
2
Inconsistent quality of service and attention to client needs
“I would never recommend them to anyone. We used their office when purchasing our home in July. They had several assistants working on our file, okay fine, but NONE of them were on the same page!”
3
Potential for mishandling of client matters and lack of accountability
“I have attempted to reach out to Kristina Ramos on multiple occasions to receive my escrow money and have never heard back. It has been over 5 months now of silence and I am unable to receive my money.”
4
Perception of bias towards certain client types
“Mr. Ramos will only service rich overseas customers. The average buffalonian he looks at in discust . But will still take your $ and blow your case.”
5
Concerns about unprofessional conduct from some attorneys
“I had the unfornate pick of an attorney, Dean Smith, he is the WORST!! He was unprepared and NOT Informative. Not only is he pompous and errogant, but he is a player and flirtatious (with bad breath🤮), which left me very uncomfortable.”
