Reviews

Top review highlights

Pros

Highly responsive and attentive to clients' needs

“They were always there to give me answers. He has walked me step by step through every part of the process.”

Experienced and knowledgeable attorneys who achieve favorable results

“Craig got us a lot more than I expected for my wife's car accident. He was also very patient and helpful in managing our medical bills.”

Compassionate and personalized service, treating clients like family

“They made me feel like I was a part of the family. I felt like they genuinely cared about my well-being.”

Strong communication and keeping clients informed throughout the process

“They always had my answers when I called and they ALWAYS made sure that I ALWAYS knew what was coming up.”

Efficient and timely handling of cases

“Attorney Craig Small not only returns phone calls, but he got me a settlement in a record amount of time.”

Cons

Lack of proactivity in addressing issues with clients' compensation

“The firm did absolutely nothing when my workers compensation was reduced (twice) and eventually stopped.”

Instances of poor communication and broken promises

“I was told that we had discussed this and I was well aware and in agreement to this. I assure you, no such conversation took place, the lawyer lied to me.”