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Reviews
Top review highlights
Pros
1
Excellent, caring, and responsive staff who treat clients like family
“Sawers and Sackel were always very prompt to answer my many questions, they treated me like family and really assisted me when the difficult questions came up.”
2
Lawyers and paralegals are knowledgeable, professional, and effective in handling cases
“Marjorie Fruscione is professional but personal at the same time. She digs deeper and looks for the best course of action to take. She has taken that sense of dread and a vast amount of anxiety and stress from me.”
3
Firm is dedicated to fighting for clients' rights and ensuring they receive the benefits they are entitled to
“If knowledgeable, experienced, and compassionate counsel is what is sought- This firm is where its at.”
4
Timely communication and updates throughout the legal process
“Kerry O'Hara in particular has been amazing - professional, knowledgeable, patient, responsive, thorough, persistent in finding answers - simply outstanding.”
5
Successful outcomes and high satisfaction with the firm's representation
“I am beyond appreciative of my treatment and of their frankness and abilities. Stacy must be missed! God bless Stacy and Marjorie.”
Cons
1
Inconsistent customer service, with some reports of rude or unhelpful receptionists
“Your customer service needs much improvement starting with your receptionist. I have experienced rude behavior, which is unacceptable.”
2
Difficulty in reaching or getting responses from the firm in some cases
“No help at all, allowed pay to go down, never could be reached and most importantly was very untrustworthy, different answers for same question.”
