Reviews

Top review highlights

Pros

Exceptional customer service and client-focused approach

“This firm makes you feel like Family. I am very Please with their work and especially Holly. Holly answered all may questions and she made me feel like it was ok to ask any question and she had a great ear, never intrupted me.”

Strong legal expertise and successful case outcomes

“If anyone ever gets injured at work I will always recommend Sawers and Sackel. They have always been very informative, responsive and have an incredible amount of patience to answer any questions I had.”

Compassionate and caring attorneys who go the extra mile

“I've never heard of a law firm that cares this much, to not only work diligently on my behalf but to take an interest in me personally.”

Prompt communication and responsiveness to client needs

“Kerry is/ was always fast to respond to any questions. I'm sure I was a total pain, but Kerry was always so professional and kind!!!!”

Exceptional representation and advocacy for clients

“Majorie has taken that sense of dread and a vast amount of anxiety and stress from me. I don't know what to say but THANK YOU!”

Cons

Inconsistent service quality and communication with some clients

“Up until Holly took ownership in my cases I was left wondering what was going on. I was the one that had to initiate any and all inquiries into correspondences from the insurance carrier.”

Receptionist behavior needs improvement in some cases

“Your customer service needs much improvement starting with your receptionist. I have experienced rude behavior, which is unacceptable.”