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Reviews
Top review highlights
Pros
1
Excellent and caring staff that provide personalized attention and support to clients throughout the legal process
“Sawers and Sackel were always very prompt to answer my many questions, they treated me like family and really assisted me when the difficult questions came up.”
2
Strong communication and responsiveness, with lawyers and staff keeping clients informed and addressing inquiries in a timely manner
“She has taken ownership in my case and has gone above and beyond my expectations (or at least what my expectations of a law firm should be) and have reaffirmed my choice in a workers compensation law firm. Holly will initiate and follow up on all inquiries and respond in a timely manner.”
3
Commitment to achieving positive outcomes for clients, with lawyers working diligently and persistently on their cases
“I've never heard of a law firm that cares this much, to not only work diligently on my behalf but to take an interest in me personally.”
4
Knowledgeable and experienced attorneys who provide clear explanations and guidance to clients
“Within 20 minutes on the phone ... the caring Julie and Bill explained more to me then 6 months then with my last lawyer tried to.”
5
Consistently high levels of professionalism, compassion, and personalized service
“This firm is heaven sent. They advocate for me and do their due diligence in making sure that I have the support I need due to my unfortunate circumstances. They make sure to continue to communicate throughout this entire process, showing kindness, compassion and patience.”
Cons
1
Inconsistent experiences, with some clients reporting poor communication and lack of personalized attention in the past
“Up until Holly took ownership in my cases I was left wondering what was going on. I was the one that had to initiate any and all inquiries into correspondences from the insurance carrier. And I rarely spoke with a lawyer and it was Never the same individual.”
2
Potential issues with receptionist and initial client intake, with some reports of rude behavior
“Your customer service needs much improvement starting with your receptionist. I have experienced rude behavior, which is unacceptable.”
