Reviews
Top review highlights
Pros
1
Personalized, one-on-one service from the attorneys
“Richie and Kim both go above and beyond for their clients. They offer personal, one on one dedicated service not offered by other firms.”
2
Attorneys are responsive and accessible
“If you want Attorneys who answer your calls directly, gives you their cell phone numbers- and is dedicated do doing their job, AND MORE…. Richie and Kim are where you should go.”
3
Attorneys provide excellent legal representation and achieve favorable outcomes
“They were attentive, compassionate, and always available to answer my questions, providing guidance every step of the way. Their ability to explain complex legal concepts in a way that was easy to understand helped ease my concerns throughout the process.”
4
Attorneys are knowledgeable, professional, and hard-working
“Ed Palermo did an outstanding handling my case. Not only did he get my case dismissed he was by my side throughout the whole process. The definition of a great lawyer and gentleman.”
5
Attorneys provide personalized attention and care about their clients
“The office staff is attentive and polite. Mr. Palermo is very detail oriented and a gentleman. He treated me with respect and compassion.”
Cons
1
Some attorneys can be rude, condescending, and dismissive towards clients
“Sean O'Hara talked down to me and wasted my time . VERY UNPROFESSIONAL.”
2
There were instances of poor communication and not keeping clients updated
“They want you to sign a retainer for them to collect 40% based on contingency when no lawyer should charge no more than 33% for the state of New York! Aaron still has not sent my previous employer a demand letter, I retained them during the Spring of 2022.”