Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“They never rush you off the phone and always make you feel important.”
2
Successful in reducing property taxes
“For the past 15 years Maidenbaum has seen to it that the county lowers my taxes.”
3
Highly professional and knowledgeable staff
“They are the nicest people to deal with. They are courteous and knowledgeable.”
4
Proactive in communicating and guiding clients
“Janet Marcic has been most helpful, kind, professional and responsive guiding me through the process.”
5
Consistent and reliable service over many years
“I have been using Maidenbaum for several years. They are the nicest people to deal with.”
Cons
1
Potential billing issues and lack of transparency
“I just received paperwork from Maiden Baum stating that I owe them money. I was never notified that about the reduction for the two years in question.”
2
Aggressive collection tactics and poor communication
“She presented many scare tactics designed to panic me, which it did. She offered no real solutions. She took my number, said she would present my offer and get back to me. Four days later, I have still heard nothing.”
3
Difficulty in resolving disputes and getting timely responses
“Not exactly easy to get a response.”