Reviews
Top review highlights
Pros
1
Highly responsive and attentive customer service
“They never rush you off the phone and always make you feel important.”
2
Consistently achieves significant property tax reductions for clients
“For the past 15 years Maidenbaum has seen to it that the county lowers my taxes.”
3
Knowledgeable and professional team
“They are the nicest people to deal with. They are courteous and knowledgeable.”
4
Proactive and persistent in helping clients
“They proactively and persistently help their clients to get the refunds of village tax difference!”
5
Reliable and trustworthy service
“I have been very pleased with Maidenbaum since first using their services more than 10 years ago.”
Cons
1
Unclear billing practices and difficulty resolving billing issues
“I was never notified that about the reduction For the two years in question.”
2
Aggressive collection tactics and unresponsiveness to client concerns
“She presented many scare tactics designed to panic me, which it did. She offered no real solutions. She took my number, said she would present my offer and get back to me. Four days later, I have still heard nothing.”
3
Potential for hidden or unexpected fees
“I had to pay these clowns over 5 grand when I sold my home. They started that they saved me $7000 on my taxes but they went by assessed value. The original bill was for approximately $3500. So they tacked on another $1500. for fees.”