Reviews
Top review highlights
Pros
1
Highly effective at getting property tax reductions
“Been using Maidenbaum for 3 years now, and could not be happier. Overall savings have been ove”
2
Responsive and helpful customer service
“Maidenbaum's people are first rate, from the customer service desk right up to the lawyers. Super responsive and helpful when we needed assistance.”
3
Knowledgeable and professional staff
“Carol Kopelman and Maidenbaum have been great! I use them for several properties and Carol and team are responsive and attentive to everything.”
4
Proactive in assisting clients
“They are very professional and good at what they do. Thank you.”
5
Trustworthy and reliable
“I've been using Maidenbaum for more than 5 years and I am thoroughly pleased with them. They take care of everything.”
Cons
1
Unclear billing practices and difficulty getting timely responses
“Not exactly easy to get a response.”
2
Aggressive collection tactics and threats
“They presented many scare tactics designed to panic me, which it did.”
3
Difficulty in resolving outstanding balances
“I called them in 2016 to sign up for the 2017/2018 tax year and they tell me I have an outstanding balance from 2012!!”
4
Potentially high fees compared to the savings achieved
“Had to pay these clowns ove”
5
Concerns about the company's integrity and trustworthiness
“Watch out”