Reviews

Top review highlights

Pros
1
Highly responsive and patient in addressing client questions and concerns
“Sienna's detailed consultation and quick response assisted me in getting a clear direction towards a final resolution.”
2
Demonstrated strong professionalism and expertise in handling legal matters
“She is very professional, practical, and patient. It has been a positive and transformative experience working with Sienna.”
3
Provided clear guidance and ensured timely completion of tasks
“Sienna ensured all documentation was precise and filed timely.”
4
Dedicated and hardworking, going above and beyond to support clients
“Thanks to Sienna's hard work and diligence, I received my visa approval smoothly and on schedule.”
5
Empathetic and took the time to understand clients' specific situations
“She took the time to understand my specific situation and concerns.”
Cons
1
Concerns about hidden fees and lack of transparency in billing
“There was a hidden fee that she didn't tell me and I didn't find it until the closing day, which I thought was not reasonable.”
2
Unprofessional and rude behavior from some staff members
“Her attitude was not welcoming, making me not comfortable!”
3
Lack of timely communication and availability of the lawyer
“My appointment was at 1pm. Lan kept me waiting until 1:30 pm after I told him that I needed to go back to work.”
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