Reviews

Top review highlights

Pros
1
Effective at getting tickets dismissed or reduced
“Got my 6 point TVB ticket dismissed! I didn't have to do anything, they took care of everything.”
2
Responsive and communicative with clients
“Jay and his staff were excellent. I recommend jay 100 percent. Excellent communication between jays team and myself.”
3
Long-standing, trusted service for clients
“I've used Jay for a couple different cases and he has been nothing but a pleasure to work with throughout the process. The outcome of every ticket was better than I had expected! He is a great guy who is passionate about what he does and I highly recommend him.”
4
Affordable and transparent pricing
“To begin with, their service charge is reasonable and there's no hidden cost at all.”
5
Experienced and knowledgeable in handling traffic cases
“Jay Gellman is an exceptional attorney and the staff in his office are helpful and professional. I highly recommend their services.”
Cons
1
Inconsistent communication and updates from office staff
“I had to call and follow up constantly, almost annoy them to get an answer.”
2
Instances of missed court appearances or poor representation
“Hired this lawyer to handle one of my cases and was a no show to my court date. Now it has affected my driving record. Thanks!”
3
Rude and unprofessional behavior from some office staff
“The staff need training on how to have people skills, act as if customers are no one and talks how ever they feel like... very unprofessional.”
4
Challenges in reaching the attorney directly
“Trying to actually talk to a lawyer is almost impossible . You are mostly going to deal with the assistant.”
5
Concerns about the overall quality of service and outcomes
“Worst Attorney I ever see. I gave 4 tickets including my brother and found all guilty.”
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