Reviews

Top review highlights

Pros
1
Highly knowledgeable, professional, and responsive team
“Ms Clarke and her team changed my life. They were knowledgeable, professional, personable, always honest and, most of all, responsive.”
2
Determined to provide thorough and detailed service
“She was determined that no stone be left unturned in my case. It meant a great deal of work on my part to provide all that was required, but it ensured a smooth process that surprised even her with the speed with which it was all adjudicated successfully.”
3
Excellent communication and client support
“There was never, ever, an unreturned phone call or delayed response to a query. They understand that changing one's status is a nerve wracking experience and they do everything they can to make the client feel informed and supported.”
4
Passion for client success and celebration of achievements
“In that office, the team unites to push for client success and, in my case, when that success was achieved, they celebrated as though they were family.”
5
Highly recommended by satisfied clients
“Absolutely recommend them as the best there is.”
Cons
1
Lack of responsiveness and communication issues
“For months when I tried to call the office there was no answer and no work was done on my case.”
2
Potential issues with case handling and oversight
“It is also my beliefs, she has never even looked at our case and instead, she trusted the case to a paralegal to handle it, who has caused nothing but issues, errors and stress.”
3
Expensive services
“A bit expensive but definitely gets the work DONE!”
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