Reviews

Top review highlights

Pros

Exceptional customer service and communication from the firm's staff, especially the paralegals

“Mercedes Millones was very attentive and professional while working my case. She kept me informed of everything I needed to know.”

Knowledgeable and experienced attorneys who fight hard to get clients the maximum compensation

“Mark DeCicco and the whole Sackstein, Sackstein & Lee team worked tirelessly for the best possible outcome.”

Compassionate and caring approach, treating clients like family

“They genuinely care about their clients. I couldn't be happier.”

Efficient and timely case handling, with quick resolutions

“They turned a very messy situation into a solution and I could not be happier with their service.”

Multilingual support available, including Mandarin Chinese

“Kelly Chen was extremely helpful in making the process go as smoothly as possible. They were communicative, informative and provided guidance throughout.”

Cons

A few reviewers had negative experiences with certain attorneys, citing poor bedside manner and rushed communication

“If you are looking for a more personable, comfortable, genuine communication, this place is not it.”

One reviewer felt the firm did not put enough effort into their case, leading to an unsatisfactory outcome

“They do NOT work hard to win your case..they half assed everything and put no effort into my case.”