Reviews
Top review highlights
Pros
1
Uncompromising attention to detail and consummate professionalism
“Uncompromising attention to detail. Consummate professionals, all wrapped up in friendly, personable service.”
2
Diligent and communicative client service
“Lauren Suriano was so helpful through our closing. It was a stressful process but Lauren was diligent, communicated with us and the other party promptly, and was reassuring.”
3
Timely and organized legal representation
“Upon a recommendation, I retained attorney Lauren at Law Offices of Frederick J. Giachetti for a wills and trusts matter. She was completely professional at all times, and handled the matter in a timely, efficient, and organized manner.”
Cons
1
Lack of responsiveness and poor communication
“We were all set to close and the only people that wouldn't confirm is their office, particularly Michael Bilbao. They never answered emails or phone calls.”
2
Condescending and dismissive attitude towards clients
“When I finally got Michael on the phone he told me 'do you know who the most important person in your home buying process is?' I said 'me, the customer, the one paying all the money' and he replied 'no, it's me!'”
3
Delays and issues with the closing process
“This office was responsible to delaying the process significantly, they were either completely unfamiliar with the local rules (or just did not care), and they were scornful and condescending in correspondence that was accidentally forwarded to us.”