Reviews
Overall rating
Lyn
20 Nov, 2023
Initially, Frances demonstrated responsiveness that gave me confidence in her abilities. However, I later observed a decline in attention to detail and execution on my case. Subsequently, she became unresponsive to emails and returned my call after a significant delay of 2 months. Despite an apology and my willingness to move forward, the pattern repeated, with another 2 months of unresponsiveness. This lack of professionalism has been disappointing.
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Christina
25 Oct, 2023
Ms Ruiz is Go-Getter, passionate about her clients cases, she knows her stuff and gave me great advice and is an amazing family attorney, she returns my calls and emails, She is a smart, honest and knowledgeable lawyer. I am extremely happy my family and I hired her. I highly recommend her and give her 10 stars!!
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Jenny
11 Feb, 2020
She helped me buy my apartment. She took care of the process and made it go smoothly. Very happy for her professionalism and charisma and results. Lucky to have found her.
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Anne-marie
21 Jun, 2017
What do you get when you retain Ruiz Law Group? Professional, diligent and personal service.
Professional: Fran Ruiz and her paralegals are knowledgable in their areas of service. All explanation about services, possible outcomes, the law, etc are provided in a courteous and patient manner. All requests are answered in a timely manner as well.
Diligent (and Persistent):The staff is consistent in reaching out to other parties, usually lawfirms, on your behalf. They maintain accurate records and you know that someone is truly working on your behalf.
Personal: All phones are personally answered by the paralegal and/or Ms. Ruiz. Your questions are answered. Ms. Ruiz and her staff are sympathetic and patient about client’s questions about legal matters that we don’t know or understand. Ms. Ruiz, in particular, is also a good listener in those times when all you are is frustrated.
If you always keep in mind that the law and legal matters can take time….longer than you expected… you will appreciate having a lawfirm that is that patient, persistent and professional working on your behalf.
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Julissa bueno
10 May, 2016
My friend recommended the services of it and the truth was my major election a lawyer very honest and gives you the confidence to along with it you can find the solution and the major facing a court case I am more than grateful and will recommend it if need their services again to find it
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Alexandra
08 Jan, 2014
Handle a divorce case that she never finish and still got paid for services not rendered.
She never returns your phone calls and when you want to see her she gives you the excuse that she is at court. She is very unprofessional. She talks down to you like you are below her. BEWARE DON'T HIRE THIS LAWYER SHE IS ON JACKSON HEIGHTS.
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Flavio
19 Dec, 2012
Start to finish my case for Chapter 7 bankruptcy in 12 weeks! That must be a record.
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Maria
15 Feb, 2011
This attorney really help me with my divorce and bankruptcy. Ruiz Law Group is professional and made me feel I had someone fighting for me.
I would recommend Frances Ruiz if you have a legal problem.
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