Reviews
Top review highlights
Pros
1
Knowledgeable and professional service
“Fran Ruiz and her paralegals are knowledgable in their areas of service. All explanation about services, possible outcomes, the law, etc are provided in a courteous and patient manner.”
2
Responsive and attentive to clients
“All phones are personally answered by the paralegal and/or Ms. Ruiz. Your questions are answered. Ms. Ruiz and her staff are sympathetic and patient about client's questions about legal matters that we don't know or understand.”
3
Persistent and diligent in handling cases
“The staff is consistent in reaching out to other parties, usually lawfirms, on your behalf. They maintain accurate records and you know that someone is truly working on your behalf.”
Cons
1
Inconsistent responsiveness and communication
“I later observed a decline in attention to detail and execution on my case. Subsequently, she became unresponsive to emails and returned my call after a significant delay o”
2
Unprofessional behavior
“This lack of professionalism has been disappointing.”