Reviews
Top review highlights
Pros
1
Excellent and responsive legal representation
“They guided me step by step. They are professional and responsive be by phone, text and email. THANK YOU!!!”
2
Committed to helping low-income and vulnerable clients
“They have an agenda and they push that agenda above everything else.”
3
Provides valuable legal advice and assistance
“The lawyer who assisted me was very helpful in clarifying for me the legal information which pertained to my case.”
4
Efficient and quick in addressing client issues
“They were very professional and explain my situation”
5
Highly recommended by satisfied clients
“I would say this is the best free legal representation you possibly get, especially in the landlord tenant eviction and holdover cases.”
Cons
1
Long wait times and difficulty reaching staff
“No one answers the PHONE!!!!!”
2
Limited to specific zip codes, excluding some potential clients
“They are limited to only a handful of zip codes.”
3
Inconsistent quality of service and representation
“Please watch out for these lawyers my experience with Ms Melissa Banks was horrible she harassed me called me on weekends and never helped me with my case”
4
Delays in case processing and communication issues
“She endlessly canceled appointments (she allegedly had constant appointments with doctors), she ignored my calls and messages for a whole year, and then reappeared in February or March of this year and said that she had just seen my calls and messages.”
5
Concerns about the organization's agenda and priorities
“They have an agenda and they push that agenda above everything else.”