Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and professional legal representation
“Expert service”
2
Highly responsive and attentive lawyers
“Ms. Nicole Isaacs, Paralegal for Homeowners & Consumer Rights Project of Queens Legal Services... Words will not truly express the gratitude of how much Ms. Isaacs' stewardship has impacted this family, especially that being of my Mom.”
3
Successful in achieving positive outcomes for clients
“Thank God for honest help!”
4
Provide comprehensive legal guidance and explanations
“The lawyer who assisted me was very helpful in clarifying for me the legal information which pertained to my case. She was warm and personable, as well.”
5
Committed to serving the community and low-income individuals
“They help not only the elderly, but also low-income folks with most legal issues you may have. They do try their best to solve them.”
Cons
1
Limited availability and long wait times to receive assistance
“No one answers the PHONE!!!!”
2
Inconsistent quality of service and client experiences
“Please watch out for these lawyers my experience with Ms Melissa Banks was horrible she harassed me called me on weekends and never helped me with my case”
3
Strict eligibility requirements that exclude some potential clients
“This was a rude awaken ..for the simple face I didn't qualify for representation because I was within the zoned zip codes ..turned out now I'm homeless and in a shelter”
4
Lack of follow-through and communication from some lawyers
“I was provided with a lawyer Andrea Madrid. Guys, this is not a lawyer, but a procrastinator. She conducted the case so carelessly, pulled my case to the limit, she gave my documents to the translator at the last moment, although I gave her all the documents in January 2020, she received the translation only on August 10 of this year.”
5
Potential bias or agenda-driven approach by some staff
“They have an agenda and they push that agenda above everything else.”
