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Reviews
Top review highlights
Pros
1
Excellent, professional, and compassionate legal representation
“From the moment I chose to utilize the services of COHEN & JAFFE I've not regretted a second !! They care, they've been here for me authentically.”
2
Responsive and attentive staff
“Carola Sanchez was a terrific paralegal & she made me comfortable with all aspects given that I was having a difficult time from the concussion. She was understanding, patient & kind, while having outstanding professionalism.”
3
Thorough investigation and preparation
“They did a very big investigation and hired experts to prove my case. I think if I was with another office I would have been lost in the shuffle with all the other clients.”
4
Successful in obtaining favorable settlements
“They settled my case in ONLY 2 years after the accident! People were telling me that a case against NYC usually takes betwee”
5
Personalized attention and care for clients
“Rich Jaffe and his staff were the first lawyers who seemed like they actually really cared about me. Every person who I dealt with at the firm, whether it be an attorney or support staffer, was responsive, knowledgable and professional.”
Cons
1
Poor communication and lack of updates
“Poor communication, updates poorly on everything, bad misrepresentation, wouldn't recommend to anyone”
2
Clients felt neglected or like "just another case"
“I had asked several other attorneys to take my case. I slipped and fell and while all the other lawyers said no, richard jaffe said yes. He was very thorough. He got statements and pictures, and was able to get me a great settlement. I never thought i would be someone to sue. But once you get hurt the way i did, things change.”
