Reviews
Top review highlights
Pros
1
The firm has knowledgeable and caring attorneys who put in the time and effort to get to know their clients and address their needs
“Knowledgable attorneys that care about their clients! A great team that really puts the time and effort in to get to know you and address your needs/concerns.”
2
The staff is friendly, efficient, and prompt in their responses
“Great people- friendly, efficient and prompt. They will give your case a great shot for a successful outcome, Highly recommend this practice!”
3
The firm treats its clients like family and makes them feel welcome
“They treat you like family and you do become part of the family! The staff is always there to help you and are ready to answer any questions you may have.”
Cons
1
Some clients have reported issues with rude and dismissive staff who do not provide updates on their cases
“Staff is very rude , don't provide names when speaking to them and very dismissive , no one ever knows what's going with your case but the lawyers and they never call back or reach out.”
2
There have been complaints about the lead attorney, Cecilio, being rude and unresponsive
“Cecilio never picks up the phone and when he does he's very rude.”
3
Some clients have had negative experiences with the firm, feeling that they were not treated well or that their cases were mishandled
“I had terrible experience with this layer. You never dealing with layer directly , you dealing with million of his helpers, who change every day. Dominick W. Lavelle took my case after i got into car accident and after i have been done with all my treatments, he simply dropped my case with the reason that he could tell me at the beginning, at least then i had a chance to choose another layer, now its too late.”