Reviews
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J gg
23 Mar, 2020
Talked to CJ, who called me back after hours. Very knowledgeable and helpful.
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2far 2quit
18 Mar, 2020
Travis Stockman and Anthony Famularo did their best to help me when I received a call from Amazon in the morning from Amazon Account Health closing my account. I valued my account so I paid for the most qualified service.
They do not know everything about your business and they will ask questions. I provided everything they asked for and tried to find any other information that might help.
Positives:
-They got my account back
- Got it within 2 appeals (16 days)
-Very good writers
Cons
- Expensive
In Conclusion
I was able to sleep first few days after suspension because they did all the heavy lifting writing POA. If my second POA written by them would fail I was thinking of writing my own and send it to them which them they could use to craft a more correct one because as mentioned they don't know the specifics of my business but that was unnecessary.
Tips
- Treat them like partners, provide with all the info they want and more. More info you give them the more revelant POA
-When writing to Amazon make sure to say "Please reinstate XXXX account" in heading section
-Sometimes they take a long time to answer emails, I never called them knowing that are busy working (thought it feels like an eternity even thought wait was reasonable)
-Find some other cashflow other than Amazon
-HAVE CASH ON HAND FOR EVENTS LIKE THESE, YOU WONT MAKE MONEY WHEN AMAZON BLOCKS YOU
-IF YOU MAKE MONEY ON AMAZON FIND A LAWYER
Thank you,
Rosenbaum Famularo, P.C
Will be back, hopefully not in desperation
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Eric steffen
17 Mar, 2020
Spoke with CJ directly for roughly 15 minutes on an unscheduled phone call. He was more then happy to give me his time, free of charge, to answer questions anywhere from avoiding issues when running multiple Amazon accounts, to changing business entity tax setup with my seller account, to proper business setup to avoid future account suspension. I offered several times to setup a paid consultation and he told me to ask as many questions as I had and he would do his best to save me money. I hope I never have to speak to him again.....but if I ever run into trouble with Amazon his firm will be my first call! Beyond satisfied with him and his firm!
Eric
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Ronnie izon
16 Mar, 2020
2 for 2! That's how many times I've reached out to CJ for recommendation and both times he has been spectacular. Not only is he knowledgeable in all things Amazon, he's built a wealth of network of professionals that makes this law practice a MUST KNOW. My first contact was an ip claim that CJ advised on, that claim was dropped like a hot potato based on his advise!
Second, I called his office on developing a private label from an idea, he was on the phone in less than 1 minute and gave me a top 3 things I need to do to get started, and ended with an introduction to the right contact on the spot! I'd give 10 if that were possible. I'f you sell on Amazon, you need Rosenbaum Famularo PC!
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Dina isbaih
16 Mar, 2020
Kerry McDonald is amazing and very helpful!!
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Max manekia
15 Mar, 2020
Kerry and the team are pro's simply put, collaboration between their team is priceless!
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Ryan swerdlick
07 Mar, 2020
Jenn McDonald is Excellent and very professional people, so good. Kerry McDonald was awesome, she is very knowledgeable about account suspension and how to help me to reinstate my listings and seller accounts. I felt that my issue was very important to her. After month of stress i felt relief after handed her my case she was on the phone with me and worked on my case even on her day off, I really appreciated all her help. Thank You so much Kerry McDonald.
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Aab chemicals
07 Mar, 2020
Very nice gentle man and has big heart 💓
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Tzvi grossman
07 Mar, 2020
Very professional and knowledgeable.
Would recommend to anyone looking for assistance with anything Amazon related.
Keep it up guys!
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Marcel toorians
07 Mar, 2020
Brett Sondike was super helpful and clarified the situation. Unfortunately it wasn't the best outcome either of us were hoping for, but he definitely gave me help and clarity on a problem that had been plaguing me for over a month.
It was super appreciated and anyone that needs help should speak to him!
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Emily aquino
07 Mar, 2020
After having some listings taken down I emailed CJ and got a quick response. Both CJ and Jenn were in constant contact with me and answered all my questions. They gave me such helpful advice. If you are ever in a legal situation due to selling on amazon they are the ones to call! I highly recommend them!
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Dipti lalwani
07 Mar, 2020
Kerry McDonald has been always so helpful.
She goes above and beyond to help the clients. Her responses are so prompt and accurate.
Every time we contacted them for help. their solution has always worked for us.
Thank you so much !!
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