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Reviews
Top review highlights
Pros
1
Provides calm reassurance and guidance to clients, even in complex elder care situations
“Michael Pfeifer provides calm reassurance. You may think you have an unsolvable eldercare problem, but he will show you that you don't. Mr. Pfeifer has a plan.”
2
Communicates in simple, easy-to-understand language, avoiding legal jargon
“What I like about Michael Pfeifer's style is that he uses simple language, not legal jargon.”
3
Listens attentively and shows genuine care for his clients
“He listens well. His billing method is straightforward. He instills confidence.”
4
Handles complex legal and administrative tasks efficiently, including Medicaid applications and estate planning
“Michael Pfeifer is extremely professional, knowledgeable, and efficient. Michael puts his heart into his work. He really cares and pays attention to the details.”
5
Provides personalized service, such as meeting clients at their homes to make the process easier
“They even came to the house to make it easier on my Dad and my siblings when it came time to discuss and sign documents, showing much compassion and patience.”
Cons
1
Occasional issues with communication and responsiveness, leading to delays and frustration
“Very poor communication, inaccurate calculations of assets resulting in thousands of dollars of nursing home costs that should have been avoided. Additional documents required after they told us they had everything they needed, and then not responding to emails asking if what we provided was sufficient or not.”
