Reviews
Top review highlights
Pros
1
Provides calm reassurance and finds solutions to seemingly unsolvable eldercare problems
“Michael Pfeifer provides calm reassurance. You may think you have an unsolvable eldercare problem, but he will show you that you don't. Mr. Pfeifer has a plan.”
2
Communicates clearly using simple language, not legal jargon
“What I like about Michael Pfeifer's style is that he uses simple language, not legal jargon.”
3
Demonstrates expertise in elder care and Medicaid applications
“Michael truly has his finger on the pulse of the latest developments to benefit his clients.”
4
Caring, responsive, and goes the extra mile to assist clients
“Ethan is extremely professional, knowledgeable, honest, respectful, compassionate, sincere, and detail oriented.”
5
Bilingual in English and Korean, which is valuable for some clients
“Ethan is also very fluent in English and Korean.”
Cons
1
Poor communication and inaccurate calculations leading to unexpected costs
“Very poor communication, inaccurate calculations of assets resulting in thousands of dollars of nursing home costs that should have been avoided.”
2
Slow to respond to inquiries and requests for additional information
“Additional documents required after they told us they had everything they needed, and then not responding to emails asking if what we provided was sufficient or not.”