Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“Paul was great. He was very informative and answered all my questions. He was very easy to contact and responded quickly. I would highly recommend Paul to anyone in need of his services.”
2
Effective in getting favorable outcomes for clients
“Paul did an amazing job for me. He got my very serious traffic ticket reduced to a parking ticket. He was a pleasure to deal with. He kept me informed at every step. I highly recommend using him.”
3
High level of expertise and professionalism
“Articulate and professional sums up our experience with Cona Elder Law. The high quality consultation met all of our needs. Time with this firm was time well spent. We give them the highest recommendation for your legal matters!”
4
Compassionate and caring approach
“Cona Elder Law has gone above and beyond to help me with my parents planning when my mother was diagnosed with Alzheimer's. Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time. I would highly recommend Cona Elder Law and ask for Melissa in particular.”
5
Efficient and timely service
“Very professional and patient. So glad we found them.”
Cons
1
Concerns about billing practices and inflated costs
“The costs initially presented were significantly lower than what I was ultimately billed. They seemed to initiate unnecessary back-and-forth emails and conversations, likely to inflate their billable hours, especially when the mistakes were theirs.”
2
Lack of communication and responsiveness
“Quickly sends harassing mail to my home but doesn't return phone calls very unprofessional. Left the voicemail they said the lawyer was on a zoom call bac”
3
Mistakes and errors in handling cases
“Despite charging tens of thousands of dollars to assist with a Medicaid application, the first application was denied under their guidance. We had to reapply, and despite months of work, we essentially had to start over and pay twice for the same service.”
4
Prioritizing profits over client needs
“It's disheartening to see a firm prioritize profits over genuinely helping families. I would strongly advise against using Cona Elder Care Law Firm if you are looking for a compassionate and transparent experience. Their primary motivation appears to be maximizing their own profits, often at the expense of vulnerable elderly clients and their concerned children.”
5
Impersonal and detached service
“Avoid if you can. Impersonal and over-priced.”
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