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Reviews
Top review highlights
Pros
1
Highly experienced and knowledgeable lawyers who are dedicated to their clients' needs
“Articulate and professional sums up our experience with Cona Elder Law. The high quality consultation met all of our needs. Time with this firm was time well spent. We give them the highest recommendation for your legal matters!”
2
Excellent communication and responsiveness from the legal team
“Paul was great. He was very informative and answered all my questions. He was very easy to contact and responded quickly. I would highly recommend Paul to anyone in need of his services.”
3
Ability to achieve favorable outcomes for clients, such as reduced traffic violations
“Paul did an amazing job for me. He got my very serious traffic ticket reduced to a parking ticket. He was a pleasure to deal with. He kept me informed at every step. I highly recommend using him.”
4
Compassionate and empathetic approach when dealing with sensitive elder care and estate planning matters
“Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time. I would highly recommend Cona Elder Law and ask for Melissa in particular.”
5
Efficient and timely service, making complex legal processes easy for clients
“Cona Elder Law has gone above and beyond to help me with my parents planning when my mother was diagnosed with Alzheimer's. Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time.”
Cons
1
Billing practices that can be perceived as excessive or unfair by some clients
“They made a lot of mistakes that caused us to have to go back to their office more than once so they can rectify. Billable hours via the phone and email were ridiculous. Their employees would sometimes stay on the phone with me just talking with nothing to do with the case and then bill me.”
2
Perceived lack of transparency or communication with clients in certain cases
“Somehow Jennifer Cona had my brain damaged son sign some papers that made Ms. Cona the trustee and the law firm continued to bill my brother. In addition, Ms. Cona filed all the social services paperwork in the wrong state, which cost my brother another $45,000 in medical charges that the state should have paid for.”
3
Instances of unsatisfactory client experiences and dissatisfaction with the services provided
“Terrible experience. Would not recommend Cona Elder Law to anyone. They worked on my mother's Medicaid application for almost 5 months and charged me close to $15,000. The application was incomplete. My wife and I spent a month gathering the missing information.”
