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Reviews
Top review highlights
Pros
1
Effective in getting favorable outcomes, such as traffic tickets reduced or dismissed
“Paul did a fantastic job in getting my ticket in NYC dismissed. Over 5+ years, 4-5 court dates and adjournments, Paul stuck with it and kept me informed all the way.”
2
Excellent customer service and communication
“Paul is extremely professional and responsive. Would recommend him for any traffic related infractions.”
3
Highly knowledgeable and experienced attorneys
“Paul is an excellent attorney. Extremely reliable, and responsive. Highly recommend working with Paul.”
4
Compassionate and understanding when dealing with sensitive elder law matters
“Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time. I would highly recommend Cona Elder Law and ask for Melissa in particular.”
5
Efficient in handling legal matters and keeping clients informed
“Paul and his staff were efficient/responsive and very professional. We will definitely use them again in the future!”
Cons
1
Billing practices and fees can be excessive and unclear
“They quoted a price of ”
2
Lack of responsiveness and poor communication in some cases
“Quickly sends harassing mail to my home but doesn't return phone calls very unprofessional. Left the voicemail they said the lawyer was on a zoom call bac”
3
Mistakes and delays in handling legal matters, especially elder law cases
“The first application was denied under their guidance. We had to reapply, and despite months of work, we essentially had to start over and pay twice for the same service.”
4
Prioritizing profits over genuine client care in some instances
“It's disheartening to see a firm prioritize profits over genuinely helping families. I would strongly advise against using Cona Elder Care Law Firm if you are looking for a compassionate and transparent experience.”
5
Unprofessional and rude behavior from some staff members
“Stacy was very rude and unprofessional prior to speaking with an attorney about my property estate. I asked to leave a message for an attorney/office manger and spoke with another receptionist, I'm assuming because never addressed who she was... They refused to let me speak to anyone and then the call was disconnected.”
