Lawyers map
Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers
“Paul was very informative and answered all my questions and concerns. Amazing customer service, very professional, and highly recommend.”
2
Successful in getting favorable outcomes for clients
“Paul did an amazing job for me. He got my very serious traffic ticket reduced to a parking ticket. He was a pleasure to deal with. He kept me informed at every step. I highly recommend using him.”
3
Highly professional and knowledgeable team
“The associates were professional and well versed in their knowledge. Our appointments were on time and our concerns were addressed to our complete satisfaction.”
4
Compassionate and caring approach
“Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time. I would highly recommend Cona Elder Law and ask for Melissa in particular.”
5
Efficient and timely service
“Super easy and fast process. Pulled over for speeding, Paul got it reduced to a no points ticket.”
Cons
1
Overcharging and billing issues
“The costs initially presented were significantly lower than what I was ultimately billed. They seemed to initiate unnecessary back-and-forth emails and conversations, likely to inflate their billable hours.”
2
Mistakes and lack of oversight
“Despite charging tens of thousands of dollars to assist with a Medicaid application, the first application was denied under their guidance. We had to reapply, and despite months of work, we essentially had to start over and pay twice for the same service.”
3
Prioritizing profits over client needs
“It's disheartening to see a firm prioritize profits over genuinely helping families. Their primary motivation appears to be maximizing their own profits, often at the expense of vulnerable elderly clients and their concerned children.”
4
Unresponsive and impersonal service
“Quickly sends harassing mail to my home but doesn't return phone calls very unprofessional. Left the voicemail they said the lawyer was on a zoom call back 3 hours later and then she took lunch it's just full of excuses.”
5
Dissatisfaction with handling of estates and trusts
“We did all the work and they kept the $8000.00 retainer after my mother in law passed away. They never filed for Medicaid as we thought they would since we didn't pass the 100 days. Very disappointed”
