Reviews

Top review highlights

Pros
1
Highly responsive and communicative service
“Paul was great. He was very informative and answered all my questions. He was very easy to contact and responded quickly.”
2
Successful in achieving favorable outcomes for clients
“Paul did an amazing job for me. He got my very serious traffic ticket reduced to a parking ticket. He was a pleasure to deal with. He kept me informed at every step. I highly recommend using him.”
3
Knowledgeable and professional attorneys
“Articulate and professional sums up our experience with Cona Elder Law. The high quality consultation met all of our needs.”
4
Compassionate and caring approach
“Cona Elder Law has gone above and beyond to help me with my parents planning when my mother was diagnosed with Alzheimer's. Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time.”
5
Reliable and trustworthy service
“Excellent communication from Paul and staff, delivered past expectations and at a fair price. Could not recommend enough!”
Cons
1
Inconsistent and overpriced billing practices
“They seemed to initiate unnecessary back-and-forth emails and conversations, likely to inflate their billable hours, especially when the mistakes were theirs.”
2
Poor communication and lack of responsiveness
“Quickly sends harassing mail to my home but doesn't return phone calls very unprofessional. Left the voicemail they said the lawyer was on a zoom call bac”
3
Mistakes and errors in handling cases
“Despite charging tens of thousands of dollars to assist with a Medicaid application, the first application was denied under their guidance. We had to reapply, and despite months of work, we essentially had to start over and pay twice for the same service.”
4
Prioritizing profits over client needs
“It's disheartening to see a firm prioritize profits over genuinely helping families. I would strongly advise against using Cona Elder Care Law Firm if you are looking for a compassionate and transparent experience.”
5
Lack of accountability and unwillingness to address issues
“We did all the work and they kept the $8000.00 retainer after my mother in law passed away. They never filed for Medicaid as we thought they would since we didn't pass the 100 days. Very disappointed”
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