Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyers and staff
“Paul was very professional and great to work with!”
2
Highly knowledgeable and effective in achieving favorable outcomes for clients
“Paul did an amazing job for me. He got my very serious traffic ticket reduced to a parking ticket. He was a pleasure to deal with. He kept me informed at every step. I highly recommend using him.”
3
Transparent and fair pricing without hidden fees or surprises
“Great communication, fair pricing and great results.”
4
Responsive and accessible to clients, often providing quick turnaround times
“Paul was very informative and answered all my questions and concerns. Amazing customer service, very professional, and highly recommend.”
5
Compassionate and understanding, especially when dealing with sensitive elder law matters
“Melissa in particular has extended nothing but kindness during a particularly stressful and emotional time. I would highly recommend Cona Elder Law and ask for Melissa in particular.”
Cons
1
Billing practices can be excessive, with concerns about inflated hours and unnecessary back-and-forth communications
“They seemed to initiate unnecessary back-and-forth emails and conversations, likely to inflate their billable hours, especially when the mistakes were theirs.”
2
Delays and mistakes in processing paperwork or applications, leading to additional costs and frustration for clients
“The first application was denied under their guidance. We had to reapply, and despite months of work, we essentially had to start over and pay twice for the same service.”
3
Some clients report a lack of transparency and responsiveness, with difficulty getting in touch with lawyers or receiving timely updates
“Quickly sends harassing mail to my home but doesn't return phone calls very unprofessional. Left the voicemail they said the lawyer was on a zoom call back 3 hours later and then she took lunch it's just full of excuses.”
