Reviews

Top review highlights

Pros
1
Highly professional and knowledgeable staff who provide exceptional customer service
“Leslie and her team were professional and courteous!! I knew they'd put every effort towards the best approach at any poor credit issues I had, and they did so in the most effective way!”
2
Effective in resolving debt and credit issues for clients
“Tayne Law Group was VERY helpful, professional and effective in solving a credit issue. I was served by my creditor and didn't know what to do next!”
3
Empathetic and understanding approach to helping clients
“I never felt like I was a bother for asking a questions. I felt empowered with Leslie and team by my side!!”
4
Consistent communication and transparency throughout the process
“Azfar was very helpful and knowledgeable. He provided me with my options and program details clearly.”
5
Ability to negotiate and settle debts on clients' behalf
“They were able to help me settle the debt for 50% less than what I owed quickly and efficiently!”
Cons
1
Lack of communication and responsiveness from the firm in some cases
“Communication with the firm is non-existence, unless I initiate it.”
2
Concerns about hidden or unclear fees
“They made up a fee that is not 20% of the contract when i decided to finally break up, they refuse to release the account statement and fee deduction.”
3
Clients feeling taken advantage of or not getting the expected results
“They promised you things that they can't deliver! By the time you wake up might be too late… unprofessional firm!”
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