Reviews
Top review highlights
Pros
1
Professional and courteous legal services
“Professional and courteous in helping with a property purchase, including helping thru complications that arose during closing.”
2
Knowledgeable and reliable attorneys
“Ramos & Santiago are reliable and professional attorneys. Both are very knowledgeable and exceeded expectations.”
3
Efficient and timely service
“Everything was done quickly and efficiently. I would highly recommend her law office.”
4
Excellent customer service and responsiveness
“Always willing to go the extra mile.”
5
Bilingual staff to assist clients
“Bilingual staff is very helpful.”
Cons
1
Unprofessional and disrespectful behavior from staff
“There is a heavy set Hispanic female working there who used several profanities towards me as I was leaving the office parking lot.”
2
Lack of communication and responsiveness
“They never call you back and don't answer a text but they want your money really fast.”
3
Dishonesty and unethical conduct
“I've been appalled to discover that Ms. Ramos and Ann refer to me as a 'crackhead' within the office, a derogatory term that is not only unprofessional but downright disrespectful.”