Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who fight hard for their clients
“Great attorneys & staff. Ted Rzonca was always available and willing to answer all questions, court appearances or medical.”
2
Compassionate and attentive paralegals who provide personalized service
“Tiffany Castro is a great paralegal, very attentive and answered every call!! Thank You for the amazing work done.”
3
Successful in obtaining favorable settlements and compensation for clients
“I am extremely satisfied! They fought hard to get all my surgeries approved and all my transportation expenses paid. The settlement department got me a six figure settlement with my treatment covered for life!”
4
Multilingual staff that can communicate effectively with diverse clients
“Muy agradecido por sus servicios, especialmente Mildred que siempre me ha ayudado en todo lo relacionado a mi caso, muy profesional.”
5
Efficient and responsive in handling cases and answering client inquiries
“Nick is great! He guided me through the whole process with knowledge and professionalism. Highly recommend.”
Cons
1
Lack of communication and difficulty reaching attorneys or staff
“No one is ever available!!!!! Horrible staff!!!!! Keep away!!!!”
2
Slow progress and delays in resolving cases
“They had my case since 2015 and its still not resolved. Trying to get straight forward answers from the paralegals is like pulling teeth.”
3
Concerns about the firm's priorities and focus on their own interests rather than the client's
“They work against their clients. I am so frustrated. Flabbergasted. Case is since 2017. They do not answer calls, or return calls. Or give you a clue to the status of your case.”
4
Negative experiences with unprofessional and rude staff behavior
“The staff here was very nasty and unprofessional. Every time I call the office the staff hangs up on me.”
5
Lack of transparency and communication about case progress and status
“No one is available. I've had to do most of the leg work and hope to get this thing resolved soon. Headache.”