Lawyers map
Reviews
Top review highlights
Pros
1
Helpful and friendly staff
“Great People willing to help you.”
2
Effective legal representation
“They do there job to perfection”
3
Quick response and timely assistance
“I called up Legal Aid very upset and by the time our conversation was over, I was quite at ease!”
4
Expertise in disability rights and social security issues
“Empire Justice does a great job working with the Disability Community. Kristin Small really cares about disability rights issues and is really personable.”
5
Compassionate and understanding approach
“This agency was a God Send. Many thanks to all who helped me fight for "better accommodation". Especially Robin Marable Supervising Attorney. Ms. Marable was thoughtful and insightful.”
Cons
1
Delayed response and lack of follow-up
“Never do they service, whatever, my issue is. This time I was referred to JUST CAUSE, who talked over me, and abruptly hung up in my hear when I said I'd just been on hold 40 minutes to ask and receive the same answer from Legal Aid.”
2
Poor customer service and unprofessional behavior
“Very rude when answering the phone and obnoxiously long wait times to speak to someone, only for it to end up being a waste of time.”
3
Limited scope of services and referrals to other specialists
“They are practicing shrinkflation. They are a not for profit organization in their publishing but are handling less and less in their scope of services and referring you out to another specialist that will charge you a minimum of ”
4
Lack of diversity and inclusion
“Lack of diversity and inclusion”
5
Inconsistent quality of legal representation
“Terrible representation, I wonder how many people are sitting in jail, wrongfully accused, didn't get a fair hearing trial, representation.”
