Reviews
Top review highlights
Pros
1
Helpful and responsive staff that provide valuable legal assistance
“I called up Legal Aid very upset and by the time our conversation was over, I was quite at ease! Love these people!”
2
Wide range of free legal services available to low-income individuals
“Awesome place that offers free legal services to low income families”
3
Attorneys who are dedicated and knowledgeable in their fields
“I'm a lawyer and am impressed with their work.”
4
Efficient and timely resolution of legal matters
“Got the job done took awhile but got it done.”
5
Compassionate and understanding approach towards clients
“They genuinely care.”
Cons
1
Long wait times and difficulty reaching staff
“Very terrible service! No one knows what they're doing! They told me something different every time I called!”
2
Lack of follow-through and communication with clients
“They didn't bother to get back to me at all.”
3
Inconsistent quality of legal representation and advice
“Terrible representation, I wonder how many people are sitting in jail, wrongfully accused, didn't get a fair hearing trial, representation.”
4
Perceived discrimination and bias in service provision
“Now you have to belong to the LGBT community in order to get help. I never felt so discriminated.”
5
Inability to handle certain types of legal matters
“They do not help if you have problems with the IRS they say you must contact a lawyer”