Lawyers map
Reviews
Top review highlights
Pros
1
Helpful and friendly staff
“Great People willing to help you.”
2
Provides valuable free legal services to the community
“Awesome place that offers free legal services to low income families”
3
Efficient and responsive in handling cases
“They got the job done, took a while but got it done.”
4
Specializes in employment, real estate, and discrimination cases
“If your experiencing employment, realesate, ( legitimate) discrimination they specialize in this law.”
5
Assists with a variety of legal matters including name changes, disability benefits, and housing issues
“Empire Justice does a great job working with the Disability Community. Kristin Small really cares about disability rights issues and is really personable. She makes you feel comfortable right away and gives regular updates on cases she works on with you.”
Cons
1
Slow response times and difficulty reaching staff
“Called in June explained my situation was told they were going to go over it and call me back, here it is Sept 9 I've called and left multiple messages and nobody still hasn't reached back out to me”
2
Inconsistent quality of service and some reports of rude or unhelpful staff
“Very rude when answering the phone and obnoxiously long wait times to speak to someone, only for it to end up being a waste of time.”
3
Limited scope of services in some cases, leading to referrals to other specialists
“They are practicing shrinkflation. They are a not for profit organization in their publishing but are handling less and less in their scope of services and referring you out to another specialist that will charge you a minimum of ”
4
Difficulty obtaining assistance with certain legal matters like IRS issues or domestic violence cases
“They don't help if you have problems with the IRS they say you must contact a lawyer" and "Terrible. My ex calls me over 300 times a day- had snapshots of unknown calls. Also he left over twenty letters in my mailbox all in his handwriting. Created numerous fb alias. And none of this evidence was entered and order of protection was dropped.”
5
Perception of discrimination or bias in service delivery for certain groups
“Now you have to belong to the LGBT community in order to get help. I never felt so discriminated.”
