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Reviews
Top review highlights
Pros
1
Highly knowledgeable and skilled attorneys who are passionate about their work
“Michael is not only the most ferocious talented defense attorney I've ever seen. He also genuinely cares about his clients and will stop at nothing to keep their best interest his top priority.”
2
Responsive and attentive to client needs
“Michael has been very good to me and my family and has always taken care of us. He will work hard to help you with whatever you have going on, and do everything he can to make the process easy for you.”
3
Successful track record, including many acquittals
“In the last 5 years, In criminal matters, I've worked on more acquittals with Mr. Witmer than any other lawyer who I currently work with.”
4
Affordable and willing to go the extra mile for clients
“Mike has represented my son on more than one occasion he always followed through thoroughly kept in contact with us and how many attorneys make house cost this man came to my house to explain my son's case in detail is very compassionate and he is an intimidated by the hard-nosed judges, God knows Rochester could use more attorneys like him.”
5
Personable and caring professionals who aim to make the legal process as smooth as possible
“I cannot begin to tell you how much I appreciate Mr. Rich, he made a horrible situation for my family go as smoothly as possible, he was always available to talk, text or whatever we needed. He is the guy you can trust with your life, he was the attorney every attorney should be and then some, if you need a great attorney then Mr. Rich is your best choice.”
Cons
1
Instances of poor preparation and competence leading to negative outcomes for clients
“The service I received was so terrible I have filed an official attorney grievance with the 7th Judicial District as well as a complaint to the New York Bar Association. My attorney Alex Serles was grossly unprepared for my hearing and utterly incompetent.”
2
Lack of communication and responsiveness from some attorneys
“I'm still waiting for an email from over 2 years ago…”
3
Unethical and unprofessional practices, including failure to return client calls
“WORST COMPANY EVER. HIRED THEM AND THEY DID NOT EVER RETURN MY PHONE CALLS”
4
Misleading clients about settlement terms and credit reporting
“They lied to me and said if I would settle and pay they would make sure that the account and all the delinquency would be takens off my credit. Guess what, it's there!”
5
Aggressive debt collection tactics that prioritize the firm's interests over the client's
“Relin, Goldstein & Crane are using these debts of people that don't make a lot of money and can't afford to pay a lump sum to scam them so they can squeeze every cent out of the people. They're not truly willing to work with the individuals they're collecting from.”
