Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“The entire process was very professional and his staff were always open to any questions I had over weeks representing me.”
2
Successful case outcomes, including ticket dismissals and favorable reductions
“They were able to get all the charges dismissed for my case! No fines, no court costs and no points on my license!”
3
Compassionate and supportive approach
“Mr. Riotto was extremely helpful, knowledgeable, and patient as I worked with them in a matter in which I had zero experience.”
4
Reasonable and transparent pricing
“The fees were reasonable and affordable. They did not overcharge and will explain how their efforts will potentially produce results.”
5
Extensive legal expertise and experience
“Mr. Riotto's ability to break down what was occurring and how strong of a defense we had encouraged me to keep fighting.”
Cons
1
Instances of poor customer service and unprofessional behavior
“Very unprofessional interaction with the receptionist of this firm. I wanted to give my son the firm's contact and just wanted to know what the consultation fee would be. The receptionist was rude and disconnected the call not once but twice because she didn't want to listen to my concerns.”
2
Concerns about lack of communication and attentiveness
“I paid you for my case a few year's ago. You came into court and said absolutely nothing and that was it. Of course you won't remember me, I told you how terrible you were”