Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and client-focused approach
“From start to finish, they have offered impeccable customer service and have treated us with the utmost kindness and understanding.”
2
Knowledgeable and experienced attorneys
“The attorney, Mr. Johnstone, has a broad depth of knowledge, and went above and beyond in my consultation.”
3
Efficient and thorough in handling legal matters
“They were very efficient and thorough. Completing documentations of that nature could be very emotional, however their mannerisms with me was very personable and comforting and I truly appreciated that.”
4
Highly recommended by satisfied clients
“Definitely recommend!" and "10/10 would recommend.”
5
Strong communication and responsiveness
“The response time for your questions and concerns are in an appropriate time manner.”
Cons
1
Potential issues with assigned attorneys
“Not a very good law firm you speak to a very knowledgeable very intelligent person at first and then you get stuck with another attorney that does not fully handle the situation properly.”
2
Concerns about billing practices and fee transparency
“Then adds fees can't show up on time and does not do exactly what you asked from the first point of contact before the retainer was even placed. They ask for more money much like trying to hire a contractor you hire I'm thinking they're going to do the work and then when they get to start the work they claim they need more money.”
3
Potential lack of client-centric approach in some cases
“didn't think case was as important as we did”
