Reviews

Top review highlights

Pros
1
Excellent customer service and client-focused approach
“From start to finish, they have offered impeccable customer service and have treated us with the utmost kindness and understanding.”
2
Knowledgeable and skilled attorneys
“Mr. Brister is one of the nicest people we have ever met and has been a joy to work with. Don't let his kind demeanor fool you- he is all business and defends his clients with vigor.”
3
Positive and reliable experiences
“Excellent experience!!! I was not disappointed at all. I have worked with Mr. Chesworth and Johnstone prior to them being part of Tully and Rinckey and they did excellent work then.”
4
Efficient and thorough in handling legal matters
“they were very efficient and thorough. Completing documentations of that nature could be very emotional, however their mannerisms with me was very personable and comforting and I truly appreciated that.”
5
Excellent communication and responsiveness
“The staff is very professional and listens to your needs. The response time for your questions and concerns are in an appropriate time manner.”
Cons
1
Inconsistent service quality among different attorneys
“Not a very good law firm you speak to a very knowledgeable very intelligent person at first and then you get stuck with another attorney that does not fully handle the situation properly.”
2
Billing and fee-related issues
“Then adds fees can't show up on time and does not do exactly what you asked from the first point of contact before the retainer was even placed. They ask for more money much like trying to hire a contractor you hire I'm thinking they're going to do the work and then when they get to start the work they claim they need more money.”
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